Shipping policy

Shipping Locations

We currently ship within South Africa only.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time: 4–10 business days, depending on location and courier service.

Shipping Fees

Shipping costs are calculated at checkout based on:

  • Delivery Location
  • Order Weight
  • Courier Service Selected

Order Tracking

Customers will receive a tracking number via email once their order has been dispatched.

Delivery Issues

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

Failed Deliveries

Customers must provide accurate delivery information. Additional delivery charges may apply if an incorrect address is provided.